Terms of service

Welcome to Aronza Jewelry. These Terms of Service ("Terms") govern your access to and use of our website, services, and the purchase of any products (including our solid 9K gold, 925 silver, lab-grown diamond, and moissanite jewelry) through our Shopify store. By visiting our site and/or purchasing from us, you agree to be bound by these Terms.

1. General Conditions

  • Age of Majority: By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

  • Prohibited Uses: You may not use our products or website for any illegal or unauthorized purpose nor violate any laws in your jurisdiction (including copyright laws).

  • Right of Refusal: We reserve the right to refuse service to anyone for any reason at any time.

2. Products, Pricing, and Descriptions

  • Product Authenticity: We specialize in real solid 9K gold, 925 silver, lab-grown diamonds, and moissanite jewelry. Every effort is made to display as accurately as possible the colors and images of our products.

  • Pricing Accuracy: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue a product without notice.

  • Errors and Omissions: We are not responsible if information made available on this site is not accurate, complete, or current.

3. Orders and Payment

  • Order Acceptance: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline it for any reason.

  • Payment Terms: We accept various secure payment methods through our Shopify checkout system, including credit/debit cards, UPI, net banking, and Cash on Delivery (COD) where applicable.

4. Shipping and Delivery

  • All orders are processed and shipped from our facility in Surat, Gujarat. Shipping times and delivery estimates vary based on your location within India. We are not liable for carrier delays, customs delays, or unforeseen circumstances beyond our direct control.

5. Returns and Refunds

  • All returns, replacements, and refunds are governed strictly by our 7-Day Return and Refund Policy. Items must be inspected and meet our eligibility criteria (defects, wrong product, or wrong size) to qualify for a full refund.

6. Intellectual Property

  • All content included on this site, such as text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Aronza Jewelry or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission by us.

7. Limitation of Liability

  • Aronza Jewelry does not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

  • In no case shall Aronza Jewelry, our directors, officers, employees, affiliates, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of any of our products or services.

8. Governing Law

  • These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India, and you submit to the exclusive jurisdiction of the courts located in Surat, Gujarat.

9. Changes to Terms of Service

  • You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website.

10. Contact Information

Questions about the Terms of Service should be sent to us here.