Shipping policy

Thank you for shopping with Aronza Jewelry! We are committed to delivering your solid 9K gold, 925 silver, lab-grown diamond, and moissanite pieces safely, securely, and efficiently across India.

1. Order Processing Time

  • All orders are processed within 1–2 business days (excluding Sundays and public holidays) after payment verification.

  • Once your order is shipped, you will receive a confirmation email and SMS containing your tracking details so you can monitor your shipment in real time through our Shopify store portal.

2. Shipping Rates and Delivery Timelines

  • Standard Shipping: We offer standard shipping across India.

  • Estimated Delivery Time: Orders typically arrive within 3–7 business days from the date of dispatch, depending on your delivery location.

  • Shipping Charges: Shipping fees (if applicable) are calculated and displayed at checkout before you complete your purchase. We may offer free shipping promotions from time to time as indicated on our website.

3. Delivery Partners

  • We partner with trusted and reputed courier services to ensure your precious jewelry reaches you securely. Every shipment is fully insured during transit for your peace of mind.

4. Address Changes and Accuracy

  • Please ensure that your shipping address and contact phone number are entered correctly during checkout on our Shopify store.

  • If you need to make changes to your delivery address, please contact us immediately at sales@aronzajewelry.comor +91 9512405555. Once an order has been dispatched, we cannot reroute the package.

5. Delayed or Lost Shipments

  • While we strive to meet our delivery timelines, unexpected delays can occasionally occur due to courier network issues, weather conditions, remote locations, or public holidays.

  • If your order has not arrived within the estimated timeframe, please reach out to our support team, and we will coordinate with our logistics partner to resolve the issue promptly.

6. Contact Us

If you have any questions regarding your shipment or delivery status, please contact us here.